Ticket ID: 21875 Creation Date: 8/7/2015 2:43 PM Product: SiteRemote Attachment: -
TicketType: Support Request Version: 5.1.0 Language: English
Views: 27077 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: auto logout interval

Description

Hello,

is there any way how to setup a logout interval for users on Internet application - SiteRemote? (We have our own site remote server)

Thank you

Honza

Answer: (5)
Re: auto logout interval 8/7/2015 2:53 PM
Hello,

You e.g. can use the screen saver settings to clear the session after a certain (idle) time.
One of the main functions of the screen saver option is to make sure that the content you defined will be displayed whenever SiteKiosk is not in use. In addition, this option ensures that the activities of the previous user (History/Cache/Cookies) will be erased automatically and the ongoing session will be closed (configurable at Logout in the SiteKiosk configuration).
Further information here:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?screen_saver___2nd_monitor.htm

You also can send a job via SiteRemote (once or in a certain interval with scheduled jobs) to make SiteKiosk end a session or even logout the Windows user.
https://www.siteremote.net/help/en-US/05cajobs.aspx

Regards,
Michael Olbrich
Re: auto logout interval 8/7/2015 3:25 PM
Thanks for reply,

but I don need to setup sitekios.

I would like to know which policy manages auto logoff from site remote internet console. (when the page with Site remote is on the background I am atuomatic logoff after few minutes and I have to login again)

Thank you

Honza
Re: auto logout interval 8/7/2015 3:31 PM
Hello,

Sorry for the misunderstanding. For safety reasons the user is logged out of the SiteRemote web page after 20 minutes inactivity. On your own server, you can change this.
I will send a description via e-mail.

Regards,
Michael Olbrich
Re: auto logout interval 8/7/2015 3:52 PM
Super,

Thank you

Honza
Re: auto logout interval 8/7/2015 4:06 PM
Thank you for your feedback.
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