Ticket ID: 21898 Creation Date: 8/18/2015 9:03 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.8.328 Language: English
Views: 27915 Last Modification Date: 9/15/2015 10:56 PM Platform:
Level: Closed

Support Request: What is the process to upgrade to the newest version

Description

What is the process to upgrade to the newest version?
Is there a cost?
How do I download?
Will I lose my previous settings?
Will it run on Windows 10?

Answer: (4)
Re: What is the process to upgrade to the newest version 8/18/2015 8:03 PM
==What is the process to upgrade to the newest version? ==
Download: http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1

==Is there a cost?==
Each SiteKiosk license comes with 12 months of free support and updates. After the 12 months has elapsed, the update cost will be $69 per copy for the SiteKiosk Updates.

==Will I lose my previous settings? ==
please see the steps to backing up your settings and reinstalling SiteKiosk:

1. You will just copy the configuration file on a flash drive or save to your Desktop etc. This is the .skcfg file located at C:/programfiles/sitekiosk/config
2. The SiteKiosk configuration file has a .skcfg extension... If you cannot see the extension on your machine then you may follow the instructions in the below article to accomplish this:
http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7



==Will it run on Windows 10?==

Windows 10 has been published after the latest version of SiteKiosk and is therefore not officially supported at this time.
Nevertheless, the current version 8.91 works on Windows 10 and we haven't received customer complaints.
http://www.provisio.com/en-GB/Downloads/Download.aspx?ItemId=1

note:
Also using the Chrome Fullscreen Browser skin may cause focus problems in terms of the visibility of the browser window.
The next SiteKiosk version will officially support Windows 10 but there no specific release date available (planned Sept. 2015 - with no guarantee).
Re: What is the process to upgrade to the newest version 8/18/2015 10:35 PM
How do I buy the upgrade
Re: What is the process to upgrade to the newest version 8/18/2015 10:41 PM
You may download the "SiteKiosk Version Updates" from the following link. It is one license per copy.
https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=9
Re: What is the process to upgrade to the newest version 1/3/2019 11:33 AM
Thanks, we are a not for profit so will look to purchase the 'Update Non-Profit Edition'

Cheers.
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