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Ticket ID: 21903
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Creation Date: 8/19/2015 2:04 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 5.1.0
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Language: English
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Views: 25799
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Last Modification Date: 9/16/2015 8:04 PM
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Platform:
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Level: Closed
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Support Request: SSL errors on web browser. Possible updates needed
The kiosk users are now receiving a security error on trying to sign into our checkout page over ssl. The error is "Revocation information for the security certificate for this site is not available. Do you want to proceed?". I've tried installing the certificate but it will constantly post this. From what I can tell, one of the resolutions is to make sure IE has the latest updates, but auto updates are disabled:
Installed Windows Operating System
Computer Name KIOSK
Windows Version Microsoft Windows 7 Professional Service Pack 1 (6.1.7601)
Windows Path C:\Windows
System Path C:\Windows\system32
Serial Number 00371-OEM-8992671-00524
Update status Automatic Updates disabled.
Firewall status Windows Firewall is off
I cannot find the option within the configuration file to enable the updates, or at least to udpate IE.
