Support Request: Registration failed

Ticket ID: 21906	Creation Date: 8/19/2015 12:10 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 8.91	Language: English
Views: 24425	Last Modification Date: 9/16/2015 1:02 PM	Platform:
Level: Closed

Support Request: Registration failed

Description

The registration of SiteKiosk failed.

The period for free updates included in your SiteKiosk license has expired. This version of SiteKiosk cannot be registered with this license. Please use a previous SiteKiosk version or buy an update in our online store.

I am trying to re-install on three new computers but the registration failed, can you please help?
Regards
Stephen

Answer: (1)
Re: Registration failed	8/19/2015 1:01 PM
Hello, This message means that you need to purchase an update license if you want to use the most current SiteKiosk version. https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=9 --> SiteKiosk Version Updates Otherwise you need to install an older SiteKiosk version that can be downloaded from our version history: http://www.provisio.com/en-GB/Downloads/VersionHistory.aspx?Product=SiteKiosk Generally the license is valid for the version that was available at the time (and versions that were published within 12 month after) you purchased the license. In case you have further questions about your license please contact our sales: http://www.provisio.com/web/uk/company/contact Regards, Michael Olbrich

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Support Request: Registration failed

Description

Answer: (1)