Ticket ID: 21916 Creation Date: 8/25/2015 3:24 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 25818 Last Modification Date: 9/23/2015 8:56 AM Platform:
Level: Closed

Support Request: Default folder location

Description

when users are required to add a scanned document to be uploaded to one of our websites (Stored in a specific folder location so it can be discarded after each session) I would like this folder to be the default when users need to select the document from the file store.

at present it is defaulting to the windows/system32 folder and the user needs to navigate away from this and find the specific folder where there doc is stored. this is a very messy user experience, can the default be changed?

Answer: (4)
Re: Default folder location 8/25/2015 3:44 PM
Hi,

this behaviour is due to standard Microsoft settings which cannot be changed by SiteKiosk. Please see this information from Microsoft for further details: https://support.microsoft.com/en-us/kb/258867

Regards Martin
Re: Default folder location 8/25/2015 4:57 PM
Thanks ill give it a go and feedback if it works
Re: Default folder location 8/25/2015 5:44 PM
This didn't work, which would suggest its the software controlling the defaults! any ideas?
Re: Default folder location 8/26/2015 8:30 AM
Hello,

SiteKiosk has no influence to that Windows dialog. You may upload a document once from the folder you want to use.
The next time you upload a document Windows should open that folder.

Also see: https://support.microsoft.com/en-us/kb/258867
>>>The first time your try to save a file to the new location, it may still save the file to the default location, of My Documents. After saving the file, the correct location should appear the next time you save a file in Internet Explorer.<<<

Regards,
Michael Olbrich
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