Ticket ID: 21968 Creation Date: 9/13/2015 10:15 AM Product: SiteRemote Attachment: -
TicketType: Support Request Version: - Language: English
Views: 25275 Last Modification Date: 10/12/2015 5:25 PM Platform:
Level: Closed

Support Request: silverlight

Description

I have a new computer and I am trying to login to siteremote.net and under digital signage it keeps telling me to download microsoft silverlight which I have downloaded repeatedly and run. It still wont work, what do I need to do?
Scott

Answer: (2)
Re: silverlight 9/14/2015 4:27 PM
Hello,

Which browser are you using to access www.siteremote.net? Do you have the same behavior in multiple browsers e.g. Mozilla Firefox and Chrome?

Please see the requirements:
https://www.siteremote.net/help/en-US/02requirements.aspx
Re: silverlight 3/9/2016 3:35 AM
It doesnt work in chrome but seems to work in internet explorer which I never use. Any thoughts in getting it to work in chrome or do I just need to use explorer for this?
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