Ticket ID: 22001 Creation Date: 9/24/2015 8:59 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 27216 Last Modification Date: 10/23/2015 1:17 PM Platform:
Level: Closed

Support Request: eentering password

Description

HI

I have a website (www.buddypunch.com) embedded as html into my website that i want to use for SK.

Iam using the IE explorer I cant login to the secure area that needs a username and password. If i use the chrome browser it works fine. I need to use the IE browser as I need to download pdf files within SK.

What can i do to fix this.

thanks

Answer: (7)
Re: eentering password 9/25/2015 9:22 AM
Hello,

Allowing downloads with using a Chromium based skin is currently not possible.
This will be implemented with a future version.

But PDF files that won’t be delivered as download from the web page (but just download to the browser cache) can already be displayed with the “Chrome Fullscreen Browser” Skin or even the “Chrome Browser” skin from SiteKiosk 9 (available as BETA http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=184).

You can e.g. test it with using the PDF links on thi spage
http://www.provisio.com/en-US/Downloads/Default.aspx?GroupId=9


Otherwise you must use an IE based skin where downloads can be allowed.
Then only solution to make it work in SiteKiosk is to first make it work in Internet Explorer then.

Regards,
Michael Olbrich
Re: eentering password 9/25/2015 11:54 AM
It's not that I can't download PDFs. It's that when using IE skin for some reason I can't enter a password to a embedded website within in my website.

I have buddy punch.com embedded into my site so my staff can login on the staff login system buddy punch uses. The reason the site is embedded is so I can keep my staff within my site on site kiosk.

The embedded buddy punch site won't accept a password.

Is there anything I can do.

When I use the chrome skin the password works - but I can't use chrome due to having to have the option to download pdf
Re: eentering password 9/25/2015 12:13 PM
Hello,

>>> It's that when using IE skin for some reason I can't enter a password to a embedded website within in my website<<<.
What exactly happens?
Does it work in Internet Explorer on that system?
Which IE version is installed?

Regards,
Michael Olbrich
Re: eentering password 9/25/2015 12:27 PM
I have tried all of the IE skins and it's the same

When I input the password instead of small black dots appearing when you input the password letters large black dots appear.

Then when you press login the username and password disappear and nothing happens
Re: eentering password 9/25/2015 12:37 PM
>>>I can't enter a password to a embedded website within in my website<<<
Does it work in Internet Explorer on that system?
Which IE version is installed?
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