Ticket ID: 22007 Creation Date: 9/25/2015 9:20 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.6 Language: English
Views: 26810 Last Modification Date: 10/26/2015 6:42 PM Platform:
Level: Closed

Support Request: Printing Function

Description

When my users print on their transaction screen, it will run the whole page together and not print the screen out properly. I have the right print drivers and it prints fine

Answer: (2)
Re: Printing Function 9/28/2015 5:45 PM
Do printing issues occur on other pages also or just on this one page? Have you tried changing the print margin settings in the SiteKiosk configuration tool? What are the print margins set to in Internet Explorer? Can you send a link and step by step description of how to replicate the issue? If the steps require a login, please do not post that information here in the public support forum. I can provide an email address for that information.
Re: Printing Function 9/28/2015 6:23 PM
Hello, I downloaded a new version of Sitekiosk to test it out and will let you know. Shortly after I submitted the ticket I tried the print out of the transaction history and it did something simular on my machine.
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