Ticket ID: 22029 Creation Date: 10/5/2015 9:48 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.91.3042 Language: English
Views: 25604 Last Modification Date: 11/4/2015 8:51 PM Platform:
Level: Closed

Support Request: Autostart and run 1 application

Description

When I save the configuration and tell it to run nothing happens. Also I need it to autostart an application BUT the application need compatibility set and I do not have the SiteKiosk user password to make this change.

Answer: (3)
Re: Autostart and run 1 application 10/6/2015 6:47 PM
Do you see the start dialog with the Start Once, Autostart and Customize buttons? If so, do you get the same behavior with both Start Once and Autostart. If you do not see that start dialog what is the last option you select before the problem occurs?

Here is a description of the procedure to login to the Windows SiteKiosk user account manually and change Windows settings: http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826
Re: Autostart and run 1 application 10/6/2015 6:57 PM
Today I am getting registry error "Access to the key HKEY_LOCAL_MACHINE". This is new. All I did was click on auto start.
Re: Autostart and run 1 application 10/7/2015 8:19 PM
Is that all the text of the error message says? It seems that for some reason your user account does not have permission to edit the registry. When going into Autostart mode, Windows auto login registry settings are made. SiteKiosk cannot run properly in Autostart if those settings cannot be made. Can you start SiteKiosk in Start Once mode? Are you logged in as a local administrator? Are you connected to a domain? What is your OS and IE version? Also please note that we have released a new version of SiteKiosk today. SiteKiosk 9 can be downloaded here: http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1
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