Support Request: Error message pop up - when click submit payment

Description

PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.7.2558.0 built by: NET471REL1
clr.dll : 4.7.2563.0 built by: NET471REL1
dfdll.dll : 4.7.2558.0 built by: NET471REL1
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : https://www.nuskin.com/external-payment/web/v1/redirect?orderId=NS012031381&verify=519&landingUrl=https://www.nuskin.com/content/nuskin/en_MY/checkout.html

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://www.nuskin.com/external-payment/web/v1/redirect?orderId=NS012031381&verify=519&landingUrl=https://www.nuskin.com/content/nuskin/en_MY/checkout.html resulted in exception. Following failure messages were detected:
+ Downloading https://www.nuskin.com/external-payment/web/v1/redirect?orderId=NS012031381&verify=519&landingUrl=https://www.nuskin.com/content/nuskin/en_MY/checkout.html did not succeed.
+ The remote server returned an error: (400) Bad Request.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [6/3/2018 12:06:03 PM] : Activation of https://www.nuskin.com/external-payment/web/v1/redirect?orderId=NS012031381&verify=519&landingUrl=https://www.nuskin.com/content/nuskin/en_MY/checkout.html has started.

ERROR DETAILS
Following errors were detected during this operation.
* [6/3/2018 12:06:04 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://www.nuskin.com/external-payment/web/v1/redirect?orderId=NS012031381&verify=519&landingUrl=https://www.nuskin.com/content/nuskin/en_MY/checkout.html did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (400) Bad Request.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Answer: (2)

Re: Error message pop up - when click submit payment 3/6/2018 2:40 PM
According to what you posted, it seems as if there was a connection error once the payment was processed. Is the machine on wifi? Have you double checked the connection settings on the machine?
Re: Error message pop up - when click submit payment 4/9/2018 10:52 AM
Yes, the machine is on wifi. The connection is okay. The machine back to normal after few days. then it came back today.
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