Bug Report: Missing "animation" option


sitecaster configuration question. Missing animation option.


following the tutorial here: https://www.youtube.com/watch?v=HTXesA08fL0 I found that our sitecaster installation is missing the "anmation" option as shown in the tutorial (around frame 116 in the video. Tried with both jpg and png images. I made sure that the image is in the "Sequence" layer. I'm wondering if I need to change something on our siteremote configuration or what would cause this. I've included a screen shot of our sitecaster. Please let me know if you have any sugestions, thanks.

Answer: (6)

Re: Missing "animation" option 8/20/2019 4:29 PM
Please verify your SiteRemote version number and build. For the animation option, you need at least SiteRemote Server If you then follow the video instructions you will have the animation option.
Re: Missing "animation" option 8/20/2019 5:51 PM
I have verified we are running
Re: Missing "animation" option 8/20/2019 9:49 PM
Please send screenshots of the SiteRemtoe logo on the top left of your SiteRemote account with the version number included as well as a screenshot of the animation feature that is missing in SiteCaster to ward(at)provisio.com. What is the time stamp in the video tutorial video you referenced?
Re: Missing "animation" option 8/21/2019 1:20 AM
it shows:
Published on Jan 23, 2019,
Re: Missing "animation" option 8/21/2019 2:55 PM
I see what you mean from the screenshots you sent. I was referring to the timestamp of the video minute and seconds. The video was published at 30 fps.
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