Support Request: Error screen - Access Forbidden




Multiple times per day we receive the error "Access forbidden - You don't have permission to access the requested directory. There is either no index document or the directory is read-protected" (see screenshot).

How can we analyse where this error message is coming from? Is there a possibility to increase loggin on SiteKiosk in order to detect the root cause of this message?
In the SiteKiosk logfiles no error message is found.

Answer: (1)

Re: Error screen - Access Forbidden 8/7/2020 11:17 AM

a screenshot is not attached, you may resend it to support-europe[at]

If you posted the exact title of the message, then this is not a message from SiteKiosk.

If you are using the Chrome engine of SiteKiosk, you can activate the browser debug mode. This is described here:
My Account
Language (Tickets):