Support Request: cannot open program




i want to launch a program autotmaticly I put it in the folder sitekiosk\html like instructed but
when launching kiosk mode the program loads but it cannot write the logfile see error
see screenshots attached

please let me know how to fix

sitekiosk windows version 9.7 build 5232

Answer: (2)

Re: cannot open program 4/16/2021 5:37 PM
i am not sure my screenshots came trough

the error message is: The logfile 'C:\Program Files<x86)\SiteKiosk\Html\UDPShutdown\udpshutdown.exe.log' could not be opened: {Errno 13] Permission denied:C:\Program Files<x86)\SiteKiosk\Html\UDPShutdown\udpshutdown.exe.log' '
Re: cannot open program 4/19/2021 9:01 AM

Even though SiteKiosk 9.7 is no longer in support, here is a hint:
The HTML folder under "C:\Program Files (x86)\SiteKiosk" has by default only read and execute permissions in the SiteKiosk user account (used in Auto Start mode).
So the message "Permission denied" is correct.

It is best to test it first in Start Once mode (it should work here).
For the Auto Start mode you would have to adjust the access rights for the HTML folder. For example, set it to Full Access (System Security Wizard>User Defined>Folder Access).

More information about using external applications here:

Michael Olbrich
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