Support Request: Print by popup Watchdoc cannot be used with shell replacement
We installed sitekiosk on Windows 10. Everything works perfectly without the Shell replacement.
Tests performed in Run once mode ok, sitekiosk is ok under administrator or sitekiosk the doxense print pop-pup for watchdoc works and displays with the small window to enter the password, we manage to unblock the printing,everything is ok.
However, we have a concern when we apply autostart mode with Shell replacement, everything works but doxense popup no longer appears, when printing nothing happens.
It is as if the task is not sent to the watchdoc server which handles the print jobs. Can you help us?
to resume, everything works without the shell in test mode, it is once passed in production mode auto start that we can no longer print with watchdoc