Ticket ID: 26204 Creation Date: 4/13/2022 11:12 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.7.5324 Language: English
Views: 2617 Last Modification Date: 5/11/2022 11:49 AM Platform:
Level: Closed

Support Request: Chrome and Sitekiosk version

Description

Dear Sir/Madam,

We are currently using Sitekiosk version 9.7 build 5324 for our catalog in the library. We notice that certain functionalities of the catalog do not work in Google Chrome. Is it possible that the Google Chrome is outdated? Can we upgrade this?

Can we also upgrade our Sitekiosk under our current licenses?

Thanks in advance.

Kind regards,
Stijn De Keyser

Answer: (1)
Re: Chrome and Sitekiosk version 4/13/2022 11:20 AM
Hello,

Since the SiteKiosk Version and configuration doesn’t change during runtime the catalog web page maybe was updated.

SiteKiosk 9.7 is out of support and has used Chromium CEF 76.0.3809.132
The actual SiteKiosk Version 9.9.6127 uses Chromium CEF 99.0.4844.27
Version History:
https://www.sitekiosk.com/eu/sitekiosk-windows-version-history/

For using the actual SiteKiosk Version you need to purchase an update license.
Further details you will find in this FAQ article about updating SiteKiosk:
https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24834


But you can also test it before purchasing an update license (e.g. on another Windows PC).
Download: https://www.sitekiosk.com/eu/software-downloads/#SiteKiosk%20Windows

Regards,
Michael Olbrich
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