Support Request: Error opening old config files

Description

Hello,
we have installed a new version of sitekiosk software on a new machine.
When we try to open the old config files we receive always an error:


Errore server nell'applicazione '/'.

Impossibile eseguire un'associazione di runtime su un riferimento Null
Descrizione: Eccezione non gestita durante l'esecuzione della richiesta Web corrente. Per ulteriori informazioni sull'errore e sul suo punto di origine nel codice, vedere la traccia dello stack.

Dettagli eccezione: Microsoft.CSharp.RuntimeBinder.RuntimeBinderException: Impossibile eseguire un'associazione di runtime su un riferimento Null

Errore nel codice sorgente:


Durante l'esecuzione della richiesta Web corrente è stata generata un'eccezione non gestita. Per informazioni sull'origine e la posizione dell'eccezione, vedere la traccia dello stack dell'eccezione riportata di seguito.

Traccia dello stack:



[RuntimeBinderException: Impossibile eseguire un'associazione di runtime su un riferimento Null]
CallSite.Target(Closure , CallSite , Object ) +115
System.Dynamic.UpdateDelegates.UpdateAndExecute1(CallSite site, T0 arg0) +664
CallSite.Target(Closure , CallSite , Object ) +159
ASP._Views_Shared__ScriptHeader_cshtml.Execute() +15582
System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +198
System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +97
System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +90
RazorGenerator.Mvc.PrecompiledMvcView.Render(ViewContext viewContext, TextWriter writer) +273
System.Web.Mvc.HtmlHelper.RenderPartialInternal(String partialViewName, ViewDataDictionary viewData, Object model, TextWriter writer, ViewEngineCollection viewEngineCollection) +281
System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData) +91
System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName) +32
ASP._Views_Home_Index_cshtml.Execute() +14417
System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +198
System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +97
System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +78
RazorGenerator.Mvc.PrecompiledMvcView.Render(ViewContext viewContext, TextWriter writer) +273
System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) +291
System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult) +13
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +56
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) +52
System.Web.Mvc.Async.<>c__DisplayClass3_6.<BeginInvokeAction>b__3() +198
System.Web.Mvc.Async.<>c__DisplayClass3_1.<BeginInvokeAction>b__5(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +44
System.Web.Mvc.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +64
System.Web.Mvc.<>c.<BeginExecute>b__151_2(IAsyncResult asyncResult, Controller controller) +13
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +45
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +549
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +132
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163




Informazioni di versione: Versione di Microsoft .NET Framework:4.0.30319; Versione di ASP.NET:4.8.4494.0

We cannont understand where is the error, please help us to find out it!
Kind Regards
Nicola

Answer: (2)

Re: Error opening old config files 5/23/2022 1:00 PM
Hello,

please update to the latest SiteKiosk version 9.9.6181 and test again.
Download: https://www.sitekiosk.com/eu/software-downloads/
Version History: https://www.sitekiosk.com/eu/sitekiosk-windows-version-history/
System requirements: https://www.sitekiosk.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm
Information about the update https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24834

If it still doesn’t work please send the configuration file you want to open via e-mail to:
support-europe(at)sitekiosk.com

Regards,
Michael Olbrich
Re: Error opening old config files 5/23/2022 2:04 PM
Hello Michael,
i've updated to the last version as you suggested but the problem persist.
I'll send you the config file via email to the address you write us.
Kind Regards
Nicola
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