Ticket ID: 26259 Creation Date: 6/6/2022 10:55 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.9 Language: English
Views: 5130 Last Modification Date: 7/5/2022 12:20 AM Platform:
Level: Closed

Support Request: System not allowing us to register

Description

We are using License number: [Obfuscated]
and License name: [Obfuscated]
But it is not allowing us to register.

[Please refrain from posting license information on Public Forum - Admin]

Answer: (1)
Re: System not allowing us to register 6/6/2022 11:27 PM
Hello,

Thank you for your inquiry. Generally, you will need to ensure SiteKiosk Configuration is launched with admin rights. Then, you need to enter the entire license and license code provided. You can reverify entry to avoid typo errors. Not all cases, but some users get by with using double quotes for both, "[lic. name]", "[lic. code]", etc.

Best regards,
Andre.
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