Ticket ID: 26331 Creation Date: 8/2/2022 12:12 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.9.11320 Language: English
Views: 5072 Last Modification Date: 8/30/2022 3:52 PM Platform:
Level: Closed

Support Request: Install SiteKiosk without the SiteRemote component

Description

We're in the process of needing reinstalling SiteKiosk on all of our systems. During this time, we're curious if it's possible install SiteKiosk without the need of SiteRemote? We do not utilize a SiteRemote service in our environment.

Answer: (3)
Re: Install SiteKiosk without the SiteRemote component 8/2/2022 2:16 PM
Hello,

Thank you for your inquiry. The "SiteRemote Client" service is a required service for SiteKiosk Windows Classic and does not cause an issue for most environments. Is there an issue with this service in particular?

Best regards,
Andre.
Re: Install SiteKiosk without the SiteRemote component 8/2/2022 3:10 PM
Not particularly an issue with the service, but we elected to not utilize the component in our environment and were looking at ways to remove what's not necessary. The only actual issue we have with it is when uninstalling SiteKiosk, the SiteRemote service sticks around for a reboot or two, and then we're able to manually delete the components.
Re: Install SiteKiosk without the SiteRemote component 8/2/2022 3:32 PM
Hello,

When you uninstall SiteKiosk, this service ("SiteRemote Client" and others are) is removed at that moment. It does not linger or stay behind. If it does, then it could be a byproduct of your environment where domain restrictions or a security tool may prevent changes to your computer. Though, SiteKiosk installer should have prompted you for escalated privileges or Windows UAC. A restart right after will remove any remaining settings in registry.

Best regards,
Andre.
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