Ticket ID: 26335 Creation Date: 8/9/2022 8:16 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 9.7 Language: English
Views: 4950 Last Modification Date: 9/6/2022 9:52 PM Platform:
Level: Closed

Support Request: how to log into network

Description

I currently have the kiosk set to login Locally but on our network the local user does not have access to the internet. I would like to have the kiosk auto log into the network ( our domain) but keep all the functions like the local account. I tried to change the user name and password an domain in the customize option in the configuration . I got an error message stating that "you activated the Sitekiosk Autostart settings for the sitekiosk user only. But windows auto login is selected for another user. Please change the settings." I also tried to change the user in the system security Manager but it did not allow me to change the users name. I would like the kisok to log into the network then auto start the kiosk with its security features.

Answer: (1)
Re: how to log into network 8/9/2022 9:45 PM
Hello,

Thank you for your inquiry. Generally, you must set Auto Start manually for another user account this way:

1. Open the "Start SiteKiosk" application in an admin user (Run As Administrator, for more secure environs).
2. Choose “Customized” in the Quick Start dialog that is displayed.
3. In the “Customized” settings enable the option “Run SiteKiosk automatically at Windows startup (auto start)”
4. Disable “Settings only apply to the restricted SiteKiosk user account”
5. (Optional) Enable/disable "Disable any keyboard input during startup”
6. Enable “Log on automatically at system startup”, then click Settings button beside it.
7. Enter your Username, Password and Domain name and click OK.
8. Click OK and follow instructions to restart the computer.

However, you are not given the restrictions enjoyed by the SiteKiosk user created during install. To apply those settings to a user of your choice, you can follow the instructions here. You still cannot use the green Auto Start button, so you have to use the steps above. A lot of testing will be needed to see if this will work for your environment. Please read this documentation in its entirety and carefully:

https://devblog.provisio.com/post/2022/05/17/Applying-the-System-Security-Manager-Settings-to-other-Users.aspx

You can use the Export feature in the Customized section of the Quick Start Menu and call your statup.xml file by command prompt or batch file:

On the machine where you want to apply the Auto Start settings, save the startup.xml file from first steps above to an easy-to-find location like “C:\Program Files (x86)\SiteKiosk\”
2. Open cmd.exe
3. Run the following in the command line: 

“C:\Program Files (x86)\SiteKiosk\skstartup.exe” /i “C:\Program Files (x86)\SiteKiosk\startup.xml”

4. You should see a message that the settings were applied if successful. Restart Windows and SiteKiosk will go into Auto Start mode if the settings are correct.

Note: This operation involving the "startup.xml" will not work if these items are changed externally: configuration file name and path, username, password, and domain name.

Best regards,
Andre.
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