Ticket ID: 26507 Creation Date: 6/19/2023 12:34 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 9.9.6466 Language: English
Views: 2792 Last Modification Date: 7/17/2023 3:15 PM Platform:
Level: Closed

Support Request: License into SiteKiosk

Description

Good Morning, I'm unable to register the machine. Into the form on the Totem ask me to put data into the correct format. Can you help me ? Best Regards, Nicola

Answer: (4)
Re: License into SiteKiosk 6/19/2023 12:52 PM
Hello,

Please enter both pieces of information (license name and license code) in the corresponding fields of the registration dialog box, making sure that you provide all information between the quotation marks without entering the quotation marks themselves (including 1 license(s)).
Also see here for further information:
https://www.sitekiosk.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?registering_sitekiosk.htm

Regards,
Michael Olbrich
Re: License into SiteKiosk 6/19/2023 2:54 PM
I don't know what I must to insert into name field.

I have tried everything.
Re: License into SiteKiosk 6/19/2023 2:59 PM
Hello,

the license name you should see on your license certificate for SiteKiosk Classic Windows (you received with the invoice at the time you have purchased the license).

Otherwise please contact our sales via e-mail:
sales-europe(at)sitekiosk.com

Regards,
Michael Olbrich
Re: License into SiteKiosk 6/19/2023 3:01 PM
Notice.
If you are using SiteKiosk Online and not SiteKiosk Classic Windows, as the 9.9 number above suggests, you will need to enter the license at https://sitekiosk.online.
https://sitekiosk.online/help/en/Licensing.html
Post comment
My Account
Login
Language (Tickets):