Ticket ID: 26550
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Creation Date: 9/1/2023 1:58 PM
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Product: SiteKiosk Online Client
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Attachment: -
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TicketType: Support Request
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Version: 1.3.9741
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Language: English
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Views: 5283
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Last Modification Date: 10/10/2023 9:24 AM
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Platform:
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Level: Closed
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Support Request: Gmail access in SiteKiosk Online
Hi,
I am experiencing a problem when trying to log in to Gmail, similar to what's described here :
https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25179
I have tried the solution that you suggested on january 30, selecting "Append SiteKiosk and the version to the user agent" in the browser options. However, This method did not resolve my issue. I have also tried to manually replicate the agent on my computer "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0", with similar results.
I have tested it on multiple computers, all showing the green icon for the project after my modification.
The agent showed on "
https://www.w3schools.com/jsref/tryit.asp?filename=tryjsref_nav_useragent" also seems correct.
Is this a known issue in this version ? What should I change to fix it ?
Many Thanks and best regards.
Sylvain