Support Request: Emergency Mode in Sitekiosk

Ticket ID: 26682	Creation Date: 5/30/2024 5:11 PM	Product: SiteKiosk Online Client	Attachment: -
TicketType: Support Request	Version: 1.4.10510	Language: English
Views: 2601	Last Modification Date: 6/27/2024 7:56 PM	Platform:
Level: Closed

Description

Hi team,

We are receiving the emergency mode error as attached in our sitekiosk system. Can you please assist us with the issue?

Thanks,
Yogesh

Answer: (1)
Re: Emergency Mode in Sitekiosk	5/30/2024 7:39 PM
Hello, Thank you for your inquiry. This can happen if there is anything stopping SiteKiosk Online from running successfully. Those are: no service or not enough licenses, no internet for more than 10 days, misconfigured project (just apply a new one to check) and last, domain related restrictions preventing important services from running. You can send your log files for review from Monitoring>>Device>>Logfiles>>Export to support-america(at)sitekiosk.com. Best regards, Andre.