Ticket ID: 5409
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Creation Date: 4/30/2007 4:59 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 6.5.150
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Language: English
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Views: 38499
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Last Modification Date: 5/3/2007 1:59 PM
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Platform:
Windows XP Professional
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Level: Closed
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IE: 7.0 |
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Bug Status: Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: About once an hour
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Support Request: Coin swallowing without applying the credit
Reproduction
..
The terminal that i installed with a wh800v5 14 USB coin acceptor swallows the coins without applying the credit, so the customer loses his money without getting something in return. i changed the coin acceptor, but now they complain that the coin acceptor disposes the money back from front or swallows again.
why could this be happening?
please help, screensaver and standby options are turned off, usb has enough power, all energy saving options are turned off, what is the problem still?