Ticket ID: 5546
|
Creation Date: 6/18/2007 8:32 AM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 6.2.51
|
Language: English
|
Views: 37583
|
Last Modification Date: 7/12/2007 12:32 PM
|
Platform:
Windows XP Professional
|
|
Level: Closed
|
IE: 6.0 |
|
Bug Status: Fixed
|
User account: SiteKiosk Restricted User
|
Bug Frequency: On every start
|
|
Support Request: error inserting messages into logfiles
Reproduction
Hello
I have major problem with SiteKiosk logfiles, it stopped inserting info about coins into logfiles, so we don't know how much cash is there exactly.
Only 25% of all cases there's message: "Coin 11: 'XX' was accepted" where XX is any coin.
But there's is always info that "Credit: PLN X.XXXX by Interface: cc-Talk" where X.XXX is any value.
It suddenly happened on almost all of our webkiosks. What could be the reason?
I can send a lot more logs than that.
Please help