Ticket ID: 6891
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Creation Date: 5/13/2008 6:15 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 6.6.112
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Language: English
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Views: 35644
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Last Modification Date: 3/2/2009 2:13 PM
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Platform:
Windows XP Professional
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Level: Closed
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IE: 7.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Can't print from Sitekiosk browser
Reproduction
Before I was able to print from SiteKiosk browser, but was not able to print from Windows apps running within SiteKiosk; print jobs started by Windows apps will only start after SiteKiosk is closed. Following instructions from tech support, I installed the network printer as instructed on SiteKiosk (network pinter was setup as local TCP/IP port printer with the IP address). That worked for the Windows apps to print within SiteKiosk, but now, I am unable to print from the SiteKiosk Browser; the network printer will not even show up in the SiteKiosk print dialog. What do I have to do in order to make both Windows apps and the SiteKiosk Browser print on the netwok printer?
Before I was able to print from SiteKiosk browser, but was not able to print from Windows apps running within SiteKiosk; print jobs started by Windows apps will only start after SiteKiosk is closed. Following instructions from tech support, I installed the network printer as instructed on SiteKiosk (network pinter was setup as local TCP/IP port printer with the IP address). That worked for the Windows apps to print within SiteKiosk, but now, I am unable to print from the SiteKiosk Browser; the network printer will not even show up in the SiteKiosk print dialog. What do I have to do in order to make both Windows apps and the SiteKiosk Browser print on the netwok printer?