Ticket ID: 7554 Creation Date: 11/22/2008 10:50 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 6.6.213 Language: English
Views: 36183 Last Modification Date: - Platform: Windows XP Professional
Level: Closed Modified By: - IE: 7.0
Bug Status: Not Fixed User account: Unknown Bug Frequency: Unknown

Support Request: Creditcard with Zone Rate

Reproduction

Change a site with a special "zone rate".

Description

Hello,

if you go on a site with a special "zone rate" and want to pay with credit card, the credit card dialog, display the base rate- not the special zone rate.

Look attachment...

Regards
Uwe Riegger

Answer: (3)
Re: Creditcard with Zone Rate 11/24/2008 1:51 PM
Hello,

Unfortunately I can't reproduce this issue. Can you please provide a step by step guide waht I have to do?

Regards,
Michael Obrich
Re: Creditcard with Zone Rate 11/24/2008 5:31 PM
Hello,

the Startpage is in the free zone- without any charge. On this Startpage are links to several html-applications which cost different prices- set by zone rates. When you now want to open such an application, the payment dialog for creditcards will show the base price "Basis-Stundenpreis"- not the adjustet zone rate.

When my statement is not clear, I can write in german or can make some screenshots....

Regards
Uwe Riegger

PS: Because of some colleagues, I mostly have to write in english...
Re: Creditcard with Zone Rate 11/25/2008 11:09 AM
Hello,

Due technical limitations within the credit card dialog it is not possible to access the price per hour that will be used after following the link. Therefore it will display the base rate.
Unfortunately there is nothing that can be done to change this behaviour.

Regards,
Michael Olbrich
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