Ticket ID: 26681 Creation Date: 5/30/2024 4:57 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 9.9.6466 Language: English
Views: 2816 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: Browser issue

Description

Hi,
I have an issue with the embeded chrome browser. Some pages are not working since few sitekiosk versions.
For example icloud mails : https://www.icloud.com/mail
So I had to add an additionnal browser but it's a workaround, I would like to remove it.
I'm available if you need additional information's.
Thanks in advance.
Regards.
Florian

Answer: (2)
Re: Browser issue 5/31/2024 10:25 AM
Hello,

for the iCloud site this is a confirmed issue in SiteKiosk Classic Windows and it will be fixed with a future release (no release date available).

If there are any other websites we should check please send us an email:
support-europe(at)sitekiosk.com

Otherwise, you can also take a look at our current product SiteKiosk Online (also because SiteKiosk Classic is a legacy product).
https://www.sitekiosk.com/eu/sitekiosk/

SiteKiosk Online is designed from scratch and, except for the start mode of the client software, everything is configured on the SiteKiosk Online server (in the projects you can publish on the client computers). With SiteKiosk Online you can create interactive content as well as display scheduled and event-driven content. The licensing of the client is also handled by the server and you no longer need to store any licensing information on the client.

We also offer upgrade licenses from SiteKiosk Classic to SiteKiosk Online (SiteKiosk Online Cloud - Upgrade):
https://sitekiosk.com/eu/web/Shop/Shop.aspx?GroupIdx=1

You can test everything before you purchase any license.
Simply create a so-called team at https://sitekiosk.online

After creating and logging in to your team, you can create a new project under >Projects (e.g. with Browser Template), which can then be published to the SiteKiosk Online Client(s), that you have registered to the team.

The client software can be downloaded under >Dashboard>Downloads (there is client software for Windows and for Android).
System requirements: https://sitekiosk.online/help/en/SystemRequirements.html

After installing the SiteKiosk Online Client & registering it with your team (there is also a client for Windows that automatically registers the client with your team), you can log in to your team at sitekiosk.online and publish the project.
Here is some more information about the client: https://sitekiosk.online/help/en/SiteKioskClient.html


There is also an online documentation available:
https://sitekiosk.online/help/en/Welcome.html

And here a PDF with more information about SiteKiosk Online:
https://www.sitekiosk.com/wp-content/uploads/sitekiosk-en.pdf

Here you also find some tutorial videos about SiteKiosk Online:
https://www.sitekiosk.com/eu/tutorials/

Regards,
Michael Olbrich
Re: Browser issue 6/6/2024 11:38 AM
Hi, thanks for your reply.
Regards.
Florian
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