Bug Report: Config Fails to Load after OS Upgrade, starts in Emergency Mode
Error HRESULT E_FAIL has been returned from a call to a COM component.
We've run SiteKiosk with the attached configuration for years on 8.6 without an issue on Windows 7 on 4 identical machines.
Today we purchased and upgraded to 9.7. The upgrade was impressively seamless! Worked great, SiteKiosk started perfectly after the upgrade and loaded our config.
Then we ran the Windows 10 Media Creation Tool to upgrade the machines to Windows 10. Win10 installation went perfectly, no issues and the machines have Win10 1909 on them now.
But SiteKiosk starts in emergency mode and can no longer load our configuration (screenshot of error attached when you try to load the config now)
I repaired the SiteKiosk installation, no luck. I uninstalled and then installed it again fresh, no luck.
For now I've use the example configuration to get SiteKiosk up and running again, but I'd like to know if there's a way we can use our customized and branded configuration again to save us having to rebuild it from scratch.
Any assistance you can offer to get our original config working again in Win10 would be greatly appreciated.