Ticket ID: 26873 Creation Date: 9/1/2025 9:23 PM Product: SiteRemote Attachment: -
TicketType: Support Request Version: 1.1.1 Language: English
Views: 5752 Last Modification Date: 9/30/2025 9:01 PM Platform:
Level: Closed

Support Request: Login erro

Description

We are contacting you because I am unable to log in with my Gerdau username to https://sitekiosk.online/.
Have attached the error message.

I also need to know if they have a license that covers 20 kiosks, so that I don't have to buy/pay for individual licenses?

Thank you very much.

Answer: (1)
Re: Login erro 9/2/2025 8:50 PM
Your email address is not currently listed as a user on the account. Please contact your team’s account administrator to be added as a user and to confirm the licensing details.

If you prefer, you may also create a new account directly here:
https://us.sitekiosk.online/pub/signup/signup.aspx

Please note that SiteKiosk Online requires one license per device, per year. Volume discounts are available starting at 10 devices.
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