Bug Report: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7

Reproduction

We use site kiosk 9.7 build 5026 to display our church's website www.fellowshipar.com.
We have 5 church campuses listed at the bottom of the screen and if you pick the West Little Rock, or click on anything on the page, a box pops up and says "The requested page requires authentication".
I fixed the authentication popup before by using the IE browser in site kiosk 9, but now using IE when I select a campus, then try to click on one of the headers such as "Ministries" at the top of the page, nothing happens.
Outside of Site Kiosk from a normal user account the site displays correctly and everything works.

Description

We use site kiosk 9.7 build 5026 to display our church's website www.fellowshipar.com.
We have 5 church campuses listed at the bottom of the screen and if you pick the West Little Rock, or click on anything on the page, a box pops up and says "The requested page requires authentication".
I fixed the authentication popup before by using the IE browser in site kiosk 9, but now using IE when I select a campus, then try to click on one of the headers such as "Ministries" at the top of the page, nothing happens.
Outside of Site Kiosk from a normal user account the site displays correctly and everything works.

Answer: (5)

Re: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7 3/5/2021 5:47 PM
Hello,

Thank you for your inquiry. Please note that SiteKiosk 9.7 is out of support. On another computer (license not required), please test the newest SiteKiosk version with the steps given in your description. If you are able to still replicate the issue, please send these items for review to support- america(at)provisio.com :

-Configuration - C:\Program Files (x86)\SiteKiosk\Config (*.skcfg files, ignore *.skcfg.local)
-Logs - C:\Program Files (x86)\SiteKiosk\Logfiles (yyyy-mm-dd.txt files)

Best regards,
Andre.
Re: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7 3/5/2021 6:01 PM
I will install the latest version on a different machine and test with our website.
It may be Monday before I'm able to do that.
Is the upgrade to the latest version still approximately $200 per machine?
Re: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7 3/5/2021 6:17 PM
Hello,

Thank you for the update. Generally for testing, a license is not required. We offer two license renewal options: Annual Maintenance -$40 and Version Updates - $89 . You can reach out to our Sales Team ( sales-america(at)provisio.com ) for more information.

Best regards,
Andre.
Re: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7 3/18/2021 10:01 PM
Hello,

Was this matter resolved with testing the newest SiteKiosk version?

Best regards,
Andre.
Re: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7 3/22/2021 1:17 PM
Hello,

Due to lack of reposnse, we assume that this issue has been solved. Please email support-america(at)provisio.com for any furthers references to this matter.

Best regards,
Andre.
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