Support Request: Causes custom android app to have issues tapping and performing basic functions like frame navigation
Install sitekiosk 2.1.0 on Elo Touch I series 22 “inch running Android 8.1. Set our application in single application mode and application responds badly or very slow in response.
We have installed the latest SiteKiosk Android 2.1.0 b8503 on our machine Elo Touch I series v3.0. When sitekiosk Android is launched in single
Application mode, our application becomes erratic and in-built frame navigation starts to fail. It is built based on Nativescript 7.0 and it runs fine on the machine without SiteKiosk enabled. We tested another alternative kiosk MDM software scalefusion and have no issues with our application.
Note Anydesk is running in the background and we understand it does not have any detrimental effect on our application, we can use it together with scalefusion lockdown application.
Please advise urgently as this bug has caused our client deployment to fail and put on hold.