Ticket ID: 26931 Creation Date: 3/24/2026 6:14 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 9.9.7305 Language: English
Views: 429 Last Modification Date: - Platform:
Level: Pending Modified By: -

Support Request: Robot verification

Description

The website https://finds.org.uk/database has recently changed to have a cloudflare verification of not being a robot, so it is not not working in SiteKiosk. We have tried both internet explorer and chrome options but it doesn't work. Internet Explorer says the network is not working and Chrome just gets stuck on the verification page and does nothing. Please could you advise if there is a way around this issue.

Answer: (4)
Re: Robot verification 3/25/2026 10:09 AM
Hello,

It seems that https://finds.org.uk/database switched to Cloudflare Turnstile on their website.

Turnstile does work in SiteKiosk Online but doesn’t work out of the box in SiteKiosk Classic.

But there’s a workaround for SiteKiosk Classic Windows (with Chrome Browser Skin) by adding this command-line switch: 

"remove": ["disable-site-isolation-trials"]


You can follow the steps described here:
https://devblog.provisio.com/post/2016/09/19/Starting-SiteKiosk-Windows-with-Chrome-Command-Line-Switches.aspx

Basically, replace 

"remove": []

with 

"remove": ["disable-site-isolation-trials"]

After saving the config in the Config Tool, it should look like this: 

"browserEngine": {
  "commandLineArguments": {
    "set": [],
    "remove": [
      "disable-site-isolation-trials"
    ]
  }
}


Regards,
Michael Olbrich

Important Notice Regarding Legacy Products
The software products SiteRemote, SiteCaster, and SiteKiosk Classic are classified as legacy products.
- SiteKiosk Classic will remain available as a standalone software solution. Support is limited to addressing critical bugs, and the SiteKiosk Classic Windows version typically receives approximately one to two updates annually for the Chromium browser engine.
Currently no official end-of-life date has been set.
- The SiteRemote.net service was discontinued on 31 December 2025.
- Self-hosted SiteRemote servers may continue to operate beyond December 31, 2025; however, no further product development will take place.

We recommend transitioning to the current product, SiteKiosk Online (https://www.sitekiosk.com/en/sitekiosk/), which offers centralized server-based configuration, flexible content management, and full server-side license administration.

Free Trial of SiteKiosk Online:
- Register a team and enjoy a 30-day free trial at https://sitekiosk.online
- Create projects using available templates via the >Projects section: https://sitekiosk.online/help/en/Projects.html
- Download client software for Windows and Android from the >Downloads section on the dashboard
- System requirements: https://sitekiosk.online/help/en/SystemRequirements.html
- Client details: https://sitekiosk.online/help/en/SiteKioskClient.html

Additional resources and tutorials:
- PDF document: https://www.sitekiosk.com/wp-content/uploads/sitekiosk-en.pdf
- Tutorial videos: https://www.sitekiosk.com/en/tutorials/
- Pricing: https://www.sitekiosk.com/wp-content/uploads/pricing_eu_en_2024.pdf
- Web Shop: https://www.sitekiosk.com/eu/web/Shop/Shop.aspx?GroupIdx=1
- Sales Contact: sales-europe(at)sitekiosk.com
Re: Robot verification 3/27/2026 11:42 AM
I have tried this but it is still not working. Is there any other suggestions to try?
Re: Robot verification 3/27/2026 1:06 PM
Hello,

The workaround mentioned above worked without any issues during our test with SiteKiosk Classic.
However, I tested it again with your SiteKiosk Classic configuration, and since you've restricted the surfing area, you also need to enable the “Allow other URLs within frame structures” option under “Surfing Area” (which is usually enabled by default).

Otherwise, you may consider switching to our current product, SiteKiosk Online, where no such workaround is required.

Regards,
Michael Olbrich
Re: Robot verification 3/27/2026 6:02 PM
Thank you that is working now
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