Ticket ID: 26947 Creation Date: 4/23/2026 3:22 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 1.9.66 Language: English
Views: 6 Last Modification Date: - Platform:
Level: Pending Modified By: -

Support Request: Project Editor Inactivity Timeout

Description

Is it possible to control the length of time before the project editor times out and either returns you to the project selection menu or logs you out of sitekiosk? This is fairly annoying especially if you are trying to inspect things in the preview pane.

Answer: (4)
Re: Project Editor Inactivity Timeout 4/23/2026 3:59 PM
There is not an option to change this timeout in SiteKiosk Online Cloud.
Re: Project Editor Inactivity Timeout 4/23/2026 4:02 PM
Thanks for the quick response, I was afraid that was the answer.

How do I make this a feature request? I know it is a long shot but it also should be fairly easy to implement if accepted, maybe an account setting?
Re: Project Editor Inactivity Timeout 4/23/2026 5:31 PM
With an on-prem server you can change the automatic account logout timeout but the editor timeout back to the project selection menu in the account is not editable.
Re: Project Editor Inactivity Timeout 4/23/2026 6:07 PM
So, is there an offical way to make a feature request for the online system? I understand I can't accomplish what I want given current implementation of online.
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