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Ticket ID: 26967
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Creation Date: 6/3/2026 1:50 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.10.95
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Language: English
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Views: 149
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Last Modification Date: -
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Platform:
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Level: Pending
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Modified By: -
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Support Request: Toolbar Print is different from browser Print
We are using a simple Webpage with a link to a local PDF file, all placed on local IIS (no internet access) in order for customers to fill-in information on the PDF form and print the form.
Browser Toolbar - Show Print Button is active (checked). This not only showes the print button on the toolbar, but also shows i smaller button on the upper right side of the PDF to be printed. (Nice)
BUT here comes the problem: If customer has filled out the form and used print button on the browser toolbar - the form is printet. Then the costumer realises an incorrect information on the form - corrects it - and again use the print button on the browser toolbar - the FIRST (and incorrect) form is printed and not the corrected version as shown on the screen.
If the smaller button on the upper right side of the PDF is used this is not a problem! Neither is it a problem if "Show Print Button" is disabled and printing is done using <CTRL> <P>
I have tested on these versions 9.9.6191 + 9.9.7305 + 9.10.95 and they all seem to have this issue.
Kind regards
Soren Ree