Ticket ID: 27004 Creation Date: 9/22/2026 9:20 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 9.10.10010 Language: English
Views: 1323 Last Modification Date: 10/21/2026 1:29 AM Platform:
Level: Pending

Support Request: Issue login into a website.

Description

When using sitekiosk google browser to the website https://boemployee.orchr.com/ it breaks the login page. It's supposed to only have the login id field and password field. Even if the user attempts to login it fails. On the website that field seems to have something to do with: "kbtcastlereqtoken"
FYI: the website is not available to the public.

Answer: (2)
Re: Issue login into a website. 9/22/2026 10:50 PM
Hello,

Thank you for your inquiry. This issue is not replicable as in the site was tested and the buttons were visible, no other errors noted. Noting that your issue is related to actions of a login page, we may not be able review further without more information. You can email us with more details on how to replicate this issue at support-america(at)sitekiosk.com.

Best regards,
Andre.
Re: Issue login into a website. 9/23/2026 12:49 AM
My apologies the website should load in your end. I've sent an email with screenshots of how it loads when using sitekiosk.
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